TERMS AND CONDITIONS: March 2025 offers

Terms & Conditions – Free Ear Wax Removal for Pension Card Holders
By participating in our Free Ear Wax Removal Offer, you agree to the following terms and conditions:

1. Eligibility
   o This offer is available exclusively to individuals who hold a valid Australian Pensioner Concession Card.
   o Clients must be eligible for the Australian Government Hearing Services Program (HSP) and agree to receive ongoing hearing care through our clinic.
   
   
2. Offer Conditions
   o To qualify for the free ear wax removal service, the client must undergo a comprehensive hearing assessment at our clinic.
   o The hearing test is conducted under the Hearing Services Program (HSP), subject to eligibility criteria.
   o Clients must nominate our clinic as their hearing services provider for continued hearing care under the HSP.
   
   
3. Limitations & Exclusions
   o The free ear wax removal service is only available once per eligible client under this promotion.
   o If a client chooses not to proceed with ongoing hearing services through our clinic after the test, the standard ear wax removal fee applies.
   o This offer is not transferable, redeemable for cash, or valid with any other promotions.
   o If the wax removal procedure is deemed clinically unsuitable by our audiologist, alternative recommendations will be provided.
   
   
4. Appointment & Cancellation Policy
   o Appointments are subject to availability and must be booked in advance and before April 30, 2025.
   o Clients who fail to attend their scheduled appointment without prior notice may forfeit eligibility for this offer.
   
   
5. Changes & Termination
   o We reserve the right to modify, suspend, or discontinue this offer at any time without prior notice.
   o Any changes to these terms will be updated on our website or communicated directly to clients.
   
   
   For further details or to check your eligibility, please contact Audience Hearing at 1300 432
   748.

Terms & Conditions – Free Hearing Aid Fine-Tuning & Comprehensive Hearing Test Offer
By participating in this limited-time offer, you agree to the following terms and conditions:

1. Eligibility

• This offer is available to:
  o Pensioner Concession Card holders eligible for the Australian Government Hearing Services Program (HSP).
  o Privately funded clients who are not eligible for the HSP.
• Clients must book and attend their appointment on or before 30th April 2025 to receive the free services.
  

2. Offer Details

• Eligible clients will receive:
  o Free fine-tuning of their existing hearing aids (only for the first appointment).
  o A comprehensive hearing test to assess their current hearing status.
• The fine-tuning service is applicable only for hearing aids in good working condition.
• This offer is not applicable for hearing aid repairs or replacement of parts.
  

3. Limitations & Exclusions

• The free fine-tuning service applies only to hearing aids that were previously fitted by any hearing provider but must still be functioning and adjustable.
• Additional fine-tuning appointments beyond the first session will be subject to standard consultation fees.
• Clients may need to book a follow-up appointment for further adjustments if required.
• This offer does not cover hearing aid repairs, spare parts, or replacement devices.
• Services are subject to appointment availability and must be booked in advance.
  

4. Appointment & Cancellation Policy

• All appointments must be booked in advance and completed before 30th April 2025 to qualify.
• Clients who fail to attend their scheduled appointment without prior notice may forfeit their eligibility for this offer.
  

5. Changes & Termination

• Audience Hearing reserves the right to modify, suspend, or discontinue this offer at any
  time without prior notice.
• Any changes to these terms will be updated on our website or communicated directly to clients.
  

For more information or to book your appointment, please contact Audience Hearing at 1300 432 748.

Terms & Conditions – 10% Discount on Custom Earplugs (March 2025 Offer)
By participating in this limited-time offer, you agree to the following terms and conditions:

1. Offer Details

• Clients will receive a 10% discount on the total cost of custom earplugs
• This offer is valid for appointments and orders placed between 1st March 2025 and 31st March 2025.
• The discount applies to all types of custom earplugs, including noise protection, sleep, swim, and musician earplugs.
  

2. Eligibility

• The offer is available to new and existing clients of Audience Hearing.
• The discount applies only to custom earplugs and does not cover hearing aids, accessories, or other services.
  

3. Booking & Payment

• Orders must be placed and paid for within the promotional period to qualify for the discount.
• Full payment is required at the time of order placement.
  

4. Limitations & Exclusions

• This offer cannot be combined with any other discounts, promotions, or offers.
• The discount is not applicable to repairs, modifications, or replacement earplugs.
• No cash alternative or refund will be provided for the discount amount.
  

5. Changes & Termination

• Audience Hearing reserves the right to modify, suspend, or terminate this offer at any time without prior notice.
• Any updates to these terms will be communicated on our website or directly to clients.
  

For more information or to book an appointment, please contact Audience Hearing at 1300 432 748