When it comes to your health, it’s always okay to ask more questions to give you a little sense of relief, and this includes your hearing. Sometimes, you have had a hearing test done, been given a diagnosis, or recommended a hearing device, and you might wonder if you should get a hearing health second opinion.
Hearing is complex, and no single test or recommendation fits everyone, just like any other health test. Sometimes, a repeat check or advice from another audiologist can give you peace of mind and confidence in your choices.
If you’ve been considering getting a second opinion from an audiologist, let’s explore when it makes sense to get a second opinion, what the process involves, and how to choose the right hearing health care clinic.
Why a Second Opinion Can Be Helpful
A hearing health second opinion does not mean you do not trust your first provider. Having a second opinion done is simply a way of confirming results, exploring other options, or ensuring that you are comfortable with your hearing health care plan.
Here’s what you can benefit from with a second opinion from a hearing specialist:
- Accuracy – Sometimes, results can vary depending on equipment, environment, or testing methods.
- Choice – Another hearing specialist may suggest different hearing aids or rehabilitation strategies.
- Clarity – You will collect more information to make informed decisions.
- Confidence – You’ll feel reassured that you’re on the right path.
When to Seek a Second Opinion
There are specific situations where it’s worth considering another professional review.
1. Confusing or Unexpected Results
If your test results are confusing to you, or you were told something you didn’t expect, a second opinion hearing test in Australia may help confirm the findings. Ask for a copy of your audiogram and take it to another clinic for review.
2. Asymmetrical or Sudden Hearing Loss
- Asymmetrical hearing loss (different results between ears) should always be checked again, as it may need further medical investigation.
- Sudden hearing loss is a red flag. It should be assessed urgently, often requiring ENT referral. If your first clinic does not act quickly to aid you, seek help elsewhere that is more credible and timely.
3. Persistent Symptoms Not Addressed
If you have persistent unilateral tinnitus (ringing in one ear), balance problems, or dizziness after you have had medical treatments done or medicines taken, it’s wise to request a second opinion from a qualified audiologist. These can be signs of underlying medical conditions that are more serious.
4. Hearing Aid Quotes or Recommendations
Different clinics may recommend different hearing aids for your situation. Making sure you get another opinion allows you to:
- Compare hearing aid quotes and features.
- Ensure your provider uses real-ear measurement (REM) verification, the gold standard for fitting hearing aids.
- Confirm that the advice is brand-agnostic, meaning it’s based on your needs and preferences, and not because of sales targets for the products.
5. Workplace and Compensation Cases
If your hearing test is linked to WorkCover or occupational noise-induced hearing loss (NIHL) claims, you may want a second opinion to:
- Confirm the extent of loss.
- Ensure results align with Australian standards.
- Support your claim with independent evidence.
What Happens During a Second Opinion Appointment
Getting a second opinion is straightforward and almost the same thing as when you first had your hearing appointment. A hearing health care clinic will usually:
- Review your history – They will ask about your symptoms, work environment, and medical background.
- Check on your past results – Make sure to bring your previous test results or audiogram so they can compare.
- Repeat assessments – Most likely, your audiologist will refer you to get a new set of tests, which may include:
- Pure-tone air and bone conduction testing – this measures thresholds in decibels.
- Tympanometry and acoustic reflexes – these will check your middle ear function.
- Speech testing – this test measures and understands your hearing abilities in quiet and noisy environments.
- Discuss options – The audiologist may confirm your first results or suggest different strategies to address your hearing concerns.
The process is non-invasive, and usually takes 30–45 minutes, which will give you another perspective on your hearing health.
Choosing the Right Clinic for a Second Opinion
There are many audiological clinics in Australia, but not all clinics are the same. Here are some tips for you to consider before you decide on getting a second opinion from them:
- Accredited providers – Accreditation means the clinic meets national standards and can provide subsidised hearing health services for eligible patients. Check if they’re part of the Hearing Services Program (HSP) for better service.
- Independent advice – Choose a clinic that is brand-agnostic and not tied to one manufacturer. Some providers may only recommend hearing aids from a single company, which can limit your options.
- Trained and qualified audiologists – Look for clinicians with strong qualifications, clinical experience, and ongoing professional training. A seasoned audiologist will be able to explain complex results clearly and suggest practical solutions, whether that means hearing aids, further testing, or referral to an ENT specialist.
- Patient-centred approach – A good clinic puts your concerns first, taking the time to listen and answer your questions. They should explain your results in plain language, outline your options, and make sure you feel confident about your next steps, rather than pressuring you into a quick decision.
Take Control of Your Hearing Health
Your hearing deserves the same attention as any other part of your health. If you ever feel unsure about a diagnosis, treatment plan, or device recommendation, don’t hesitate to get a hearing health second opinion from a qualified audiologist.
If you’re looking for one in Leppington, Liverpool, Mt Annan or Mollymook, Audience Hearing is here to guide you and provide clarity on your diagnosis.
Book a consultation with our experts for your peace of mind.
Frequently Asked Questions
1. Do I need a referral to get a hearing health second opinion?
No, a referral is not usually needed to see another audiologist for a second opinion. You can book directly with a hearing health care clinic of your choice. However, if you need to see an ENT specialist, your GP may provide a referral.
2. Will my new audiologist need my old hearing test results?
Yes. It’s helpful to bring a copy of your audiogram and any reports from your first appointment. This allows the second audiologist to compare results and confirm whether your hearing has changed or whether the first findings were accurate.
3. How is a second opinion appointment different from my first one?
The process is very similar. The audiologist will review your history, check your previous results, and usually run a fresh set of tests such as pure-tone audiometry, tympanometry, and speech testing. The difference is that you will get another professional perspective on your diagnosis or treatment plan.
4. Can I get a second opinion about hearing aids?
Yes. Many people seek a second opinion to review hearing aid quotes or check if the recommended devices are truly the best fit. An independent audiologist may suggest other models, confirm the use of real-ear measurement (REM) for proper fitting, and provide advice that isn’t tied to a single brand.
5. When should I seek a second opinion urgently?
You should seek urgent review if you have:
- Sudden hearing loss in one or both ears
- Asymmetrical hearing loss (one ear worse than the other)
- Persistent tinnitus in one ear, dizziness, or balance problems
These can be signs of more serious conditions and may require quick referral to an ENT specialist.
6. Does Medicare or the Hearing Services Program (HSP) cover a second opinion?
If you are eligible for the Hearing Services Program (HSP), you can often choose a different accredited provider for your second opinion. Medicare may also cover ENT visits or a hearing evaluation, if referred by your GP. Confirm costs with your clinic before booking.
7. Will getting a second opinion upset my current audiologist?
No. Seeking a second opinion is common in healthcare, and most clinicians understand it’s about making sure you feel confident and informed. Your hearing is important, and you have the right to explore different options for your care.
