
If you’re a pensioner in Australia and notice that you are starting to struggle to hear clearly, you’re not alone. As we age, changes in our hearing can sneak up on us, whether it’s asking others to repeat themselves, turning the TV volume up too high, or missing out on conversations with loved ones.
But here’s the good news: there’s help available. The Australian Government Hearing Services Program for pensioners makes hearing support more affordable (and often free) for eligible Australians.
In this blog, we’ll walk you through how the program works, what support you can get, and how Audience Hearing can help you take the first step toward better hearing.
Ready to get started?
What Is the Hearing Services Program?
The Australian Government Hearing Services Program for pensioners is a national initiative that helps older Australians access essential hearing care. If you qualify, the program covers a range of hearing services for pensioners, including:
- Free hearing assessments
- Subsidised or fully-funded hearing aids
- Regular maintenance and support
- Ongoing hearing checks
It’s designed to make sure that no pensioner has to miss out on hearing well because of financial concerns.
Who Is Eligible?
Not everyone qualifies automatically, but many do. You may be eligible for the hearing services program for pensioners if you:
- Hold a Pensioner Concession Card
- Are a Department of Veterans’ Affairs (DVA) card holder
Still unsure? At Audience Hearing, we can check your eligibility and guide you through the application process. It only takes a few minutes to get started.
What Hearing Services Are Included?
Once you’re approved, you’ll have access to a wide range of support under the program. Let’s take a closer look.
1. Free* Hearing Test
The first step is a hearing check for pensioners. At Audience Hearing, we’ll conduct a full hearing assessment to understand your needs. This includes checking your hearing thresholds, middle ear function, and speech clarity.
*Fully funded by the Australian Governments Hearing Services Program
2. Subsidised Hearing Aids
If you need hearing aids, you may receive fully subsidised devices at no cost, or choose from a top-up range with extra features for an added fee. Either way, you’ll get expert advice to find the right option for your lifestyle.
3. Regular Maintenance and Follow-Up
Hearing aids need care to keep working properly. The program includes annual support, cleaning, minor repairs, and advice. You can even apply for a maintenance agreement that covers batteries and servicing.
What Types of Hearing Aids Are Available?
You might be wondering: “Are the free hearing aids good enough?”
Absolutely. The fully subsidised devices through the Australian Government Hearing Services Program for pensioners include modern, reliable hearing aids designed to improve your day-to-day hearing.
These devices:
- Are discreet and comfortable
- Help in quiet and moderately noisy places
- Can be adjusted to your needs
If you want extra features like Bluetooth, rechargeability, or advanced noise reduction, top-up models are available. Our team at Audience Hearing can help explain the difference and let you try both types.
Why Should Pensioners Get a Hearing Test?
Many pensioners wait too long to get help, often because they think hearing loss is “just part of getting old.” But untreated hearing loss can lead to:
- Loneliness and isolation
- Trouble communicating with family
- A higher risk of memory problems
- Increased risk of falls
A simple hearing test for kids or adults is quick, painless, and could change your life for the better. And when it’s free for eligible pensioners, there’s no reason to put it off.
How Audience Hearing Can Help
At Audience Hearing, we’ve helped many local pensioners take control of their hearing health. Here’s how we make it easy:
Step 1: Check Your Eligibility
Not sure if you qualify? We’ll walk you through it and help you register for the program if you’re eligible.
Step 2: Book a Hearing Check
Once you’re approved, we’ll book your pensioner hearing check at a time that suits you.
Step 3: Get Expert Support
From hearing tests to fitting hearing aids and offering follow-up care, our audiologists make sure you feel supported every step of the way.
We also work with children and families, so if your grandchild needs a kids hearing check, we can help there too.
Common Questions About Hearing Services for Pensioners
Do I need a referral?
No. You can book directly with Audience Hearing, we’ll help handle the rest.
What if I already have hearing aids?
You may still be eligible for repairs, servicing, or an upgrade under the program.
Can I bring someone with me?
Of course. You’re welcome to bring a partner, family member, or friend to your appointment.
Can I transfer my hearing services to Audience Hearing?
Yes, you can. Many people don’t realise they’re free to switch providers under the program. With your consent, we’ll handle the transfer and ensure a smooth transition. If you’re seeking more personalised care, we’re here to help.
Take the First Step Toward Better Hearing
If you’re on a pension and struggling to hear clearly, don’t wait any longer. The hearing services for pensioners available through the government program can make a real difference, and Audience Hearing is here to help you make the most of them.
Book a consultation with us today to check your eligibility and book your free hearing test for pensioners. Our friendly team will guide you every step of the way.


